Social media in crisis communications: It’s not just about speed
Crisis communication is increasingly focusing on social media but too often the emphasis is on speed. Instead, it is necessary to draw breath before responding and not get too carried…
Politicians and social media: don’t get stuck in the past
According to theMail on Sunday, David Cameron has used advertising on Facebook as a way of boosting his number of ‘likes’. But far from sneering at this behaviour, his team…